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Welcome to the WineDirect Portal

Our online Fulfillment Portal provides immediate access to the information you need to provide superlative customer service. One of the most advanced technology platforms in wine fulfillment; it offers an intuitive user interface and a wealth of immediately accessible information.

Here's a link to the Documentation Site for more information.

If you have any questions or comments,  please don't hesitate to contact the Client Success Team.  We love hearing from you!

CONTACT US

Main Number:  800-819-0325
Client Services: 707-603-4011

Hours of Operation: Monday through Friday

8:30 am- 5:00 pm

CONNECT WITH US

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2020 Summer 
Shipping Program

We're happy to announce our 2020 Summer Shipping Program!

Thank you all for joining the Summer Shipping Webinar. During the webinar, we discussed some exciting news about our Summer Shipping Program:

  • Added stops and frequency to the Southern Line:
  • Bulk Order Update Tool!
  • No longer edit an order 1 by 1, do it all in bulk, click here for more info.

For more information, please check out the Documentation Site.

As always, please don't hesitate to reach out to your Account Manager and Account Coordinator.

Missed the webinar? Check out the replay featuring all of the great information by clicking here!

WineDirect Update: 
We're Open!

All WineDirect facilities are open and operational!

WineDirect is pleased to support our clients during this time and we have extended complimentary package reroute fees through May 31st.

For more information on COVID-19 and updates to shipping, please visit our COVID-19 Shipping Updates page for the latest and greatest.

For more information on how WineDirect is responding to COVID-19, please click here.

Please note that for the safety of our warehouse employees, we will no longer be offering facility tours or in-person inventory counts. If you would like to schedule for a later time, please reach out to your Account Manager.

Our Client Success Team is working remotely, as a preventive measure, and ready to assist you with all your shipping needs. 

How's the Weather 
In Your Area?


With the ever changing weather, we hope to keep you updated as best as possible with any significant weather impacting the nation.

 If you wish to prevent any orders from going out, we highly recommend our Weather Hold tool to prevent any future orders from shipping. 

Have you already submitted the order? Not to worry, please reach out to your Account Manager and/or your Account Coordinator for assistance. We can be reached by email at csoperations@winedirect.com or phone at 707-603-4011.