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Welcome to the WineDirect Portal

Our online Fulfillment Portal provides immediate access to the information you need to provide superlative customer service. One of the most advanced technology platforms in wine fulfillment; it offers an intuitive user interface and a wealth of immediately accessible information.

Here's a link to the Documentation Site for more information.

If you have any questions or comments,  please don't hesitate to contact the Client Success Team.  We love hearing from you!

CONTACT US

Main Number:  800-819-0325
Client Services: 707-603-4011

Hours of Operation: Monday through Friday

 8:30 am- 5:00 pm

CONNECT WITH US

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Super Bowl Week - 
Carriers are Expecting Delays


Carriers will be operational in the Miami metro area during the festivities this week but are anticipating delays.

Due to increased government security measures, some customers in the Miami area may experience service delays or disruptions.

To help avoid delays, we encourage you to contact your customers and verify if their location is open and able to receive deliveries before and after the Super Bowl.

For additional information on local conditions, please visit the following official websites:

Join Us at the
Oregon Wine Symposium!

Come join us at next month's Oregon Wine Symposium on Feb 11 & 12 @ the Oregon Convention Center!

During last year's Symposium, our VP of Sales and Marketing, Jim Agger, announced that we would be opening a WineDirect Fulfillment Center in Oregon, making it our 5th Fulfillment Center in the US!

Happy to announce that our Sherwood, OR facility has been operational since August!

Our Fulfillment Team will be at the Symposium! Please stop by and say hello to Sr. Operations Manager, Cody Willis and Account Manager, Jenni Bakke. Our Fulfillment Team will be joined by our Sales and Ecommerce Teams. 

For more information or to register for the Oregon Wine Symposium, please click here.

How's the Weather 
In Your Area?


With the ever changing weather, we hope to keep you updated as best as possible with any significant weather impacting the nation.

1/17 Update - Significant snow and ice is expected to hit this weekend! For a day by day breakdown of the storm hitting the Midwest, please click here.

1/27 Update - Another storm hitting the eastern half of the country. While this storm will have much less snow, it could disrupt travel for millions. For more details, please click here.

If you wish to prevent any orders from going out, we highly recommend our Weather Hold tool to prevent any future orders from shipping. 

Have you already submitted the order? Not to worry, please reach out to your Account Manager and/or your Account Coordinator for assistance. We can be reached by email at csoperations@winedirect.com or phone at 707-603-4011.