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Welcome to the WineDirect Portal

Our online fulfillment portal provides immediate access to the information you need in order to WOW your customers.  One of the most advanced technology platforms in wine fulfillment; it offers an intuitive user interface and a wealth of immediately accessible information.

If you have any questions or comments,  please don't hesitate to contact the Client Services team.  We love hearing from you!

Contact Us

Main Number: 707-603-4000
Support: 707-603-4011

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We help you stay informed with auto e-mail notifications


The E-Mail Preferences feature gives you the option to set up automatic notifications of important order events such as returns, claims and inventory receipts as they occur in the fulfillment system.

Currently, the events that are supported by e-mail notifications are:

•    Shipment Claims
•    Shipment Returns
•    Inventory Receipts
•    Shipment Redirects

To opt in to receive e-mail notifications, choose Administration, E-Mail Preferences. Once you have made the desired changes to your notification setup, click the save button at the bottom of the page and your changes will be stored. Note that these changes take effect immediately.
          

 

The Direct-to-Consumer Tipping Point

Is online wine about to spread like wildfire?  Please check out Joe Waechter's recent blog post. 

It begins "It’s been five years since I joined WineDirect. I won’t kid you; at that time we thought wine online was about to take off. You could feel the excitement in the air. While it's grown considerably since then, it certainly hasn't grown to the extent that we had hoped or expected. At least not yet."




 

The new Club/Release checklist is now available

A new, updated Club/Release Checklist form is now available for use. The form can now accommodate up to 25 SKUs per Club/Release and the Variation sections allow for more detail.

Please discard any previous versions and use this one effective immediately.  If you have any questions, feel free to reach out to your Account Manager…we are happy help!

If you have any questions, please reach out to you us via phone or email csoperations@winedirect.com.