User Name:

Welcome to the WineDirect Portal

Our online Fulfillment Portal provides immediate access to the information you need to provide superlative customer service. One of the most advanced technology platforms in wine fulfillment; it offers an intuitive user interface and a wealth of immediately accessible information.

Here's a link to the Documentation Site for more information.

If you have any questions or comments,  please don't hesitate to contact the Client Success Team.  We love hearing from you!


Main Number:  800-819-0325
Client Services: 707-603-4011

Hours of Operation: Monday through Friday

8:30 am- 5:00 pm


  > LinkedIn
  > Facebook
  > Twitter

2020 Summer 
Shipping Incentives

Summer Shipping Incentives - Effective July 1st through September 30th, 2020

We're excited to announce some shipping incentives we're bringing you this summer to keep the DTC momentum going! We've automatically applied the following incentives to all of your orders:

  • 25% off all Overnight & Priority Overnight services
  • $5 off all COOLPACKs

With travel and visitation limited this summer, we believe this is the best way to help assist our clients stimulate more Ecommerce sales and provide impactful value.

As always, if you have any questions, please don't hesitate to reach out to your Account Manager.


2020 Summer 
Shipping Program

We're happy to announce our 2020 Summer Shipping Program!

Please check out our Summer Shipping offerings:

  • Added stops and frequency to the Southern Line:
  • Bulk Order Update Tool!
  • No longer edit an order 1 by 1, do it all in bulk, click here for more info.

For more information, please check out the Documentation Site.

As always, please don't hesitate to reach out to your Account Manager and Account Coordinator.

WineDirect Update: 
We're Open!

All WineDirect facilities are open and operational!

We're happy to announce that we're starting to open up our warehouses for limited client-facing activities, such as physical inventory counts. To schedule your next inventory count, please reach out to your Account Manager.

Our Client Success Team continues to work from home, as a preventive measure, and ready to assist you with all your shipping needs.

For information on COVID-19 and updates to shipping, please visit our COVID-19 Shipping Updates page for the latest and greatest.

For more information on how WineDirect is responding to COVID-19, please click here.