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Welcome to the WineDirect Portal

Our online Fulfillment Portal provides immediate access to the information you need in order to WOW your customers.  One of the most advanced technology platforms in wine fulfillment; it offers an intuitive user interface and a wealth of immediately accessible information.

Here's a link to the documentation site for more information.

If you have any questions or comments,  please don't hesitate to contact the Client Success Team.  We love hearing from you!


Main Number:  800-819-0325
Client Services: 707-603-4011

Hours of Operation: Monday through Friday

 8:30 am- 5:00 pm


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American Canyon Facility Update

Image result for winedirect facility

We are open and shipping!

We are happy to confirm that our American Canyon Fulfillment Center has not been affected by the PG&E planned power outages. We will be processing your orders as usual.

We will continue to monitor the situation. If this changes, we will be sure to let you know as soon as possible.

As always, if there's anything we can help with, please don't hesitate to email or call the Client Success Team at and 707-603-4011, respectively.

Carrier Updates to Ground Service


                                                                   Carriers are providing a modified Ground service for SOND.

With the peak shipment season upon us, carriers have informed us that they have temporarily suspended the guaranteed transit times for Ground service.

 All other expedited services, such as  2-Day, Overnight and Priority Overnight are still guaranteed.

 If you have any questions, please reach out to your Account Manager.

2019 Holiday Planning

Help us help you.

Please reach out to your Account Manager to begin the conversation of Holiday Shipping.

Discuss Gift Set options, Gift Cards, and Special Packaging.

It is the perfect time to plan for the Holidays!