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Welcome to the WineDirect Portal

Our online fulfillment portal provides immediate access to the information you need in order to WOW your customers.  One of the most advanced technology platforms in wine fulfillment; it offers an intuitive user interface and a wealth of immediately accessible information.

If you have any questions or comments,  please don't hesitate to contact the Client Services team.  We love hearing from you!

Contact Us

Main Number: 707-603-4000
Client Services: 707-603-4011

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Holiday Shipping Schedules and Closures

We've published the 2016 holiday shipping schedules on our documentation site.  There you will find:

  • Holiday Closure Dates
  • Order Timelines and Cutoffs
  • Recommended Shipping Deadlines

To view the schedules, please click here.  For quick reference, our closure dates are:

Thanksgiving Day - 11/24 Closed
Christmas Eve Observed - 12/23, 1/2 Day Closed
Christmas Day Observed - 12/26 Closed
New Years Eve Observed - 12/30, 1/2 Day Closed
New Years Day Observed - 1/2/17 Closed

We have created an OND Checklist that includes ecommerce and fulfillment best practices to keep you on track.  You can find the blog and the checklist here. 

WineDirect's OND Service Commitment

With the first month of OND complete, DTC shipping volumes among small and medium wineries are up sharply and are on track to exceed 2015 levels by 23%. We're proud that during this important time of year, our teams have delivered 99.98% order accuracy for you so far in 2016, and are going strong into OND. Unlike our competitors, WineDirect maintains strict service standards throughout the holidays, including our 1PM same-day shipping cutoff, the latest in the industry.

View our full OND preview report on our blog.

New Napa Fulfillment Center Coming in 2017

Coming in summer 2017, our brand new Napa fulfillment center features superior temperature control with insulated concrete walls, refrigeration and night-cooling. Our new Material Handling System is the best available in any industry, allowing us to provide you the highest level of order accuracy and more customized, flexible order options.